Following are just some of the many services we provide:
Do you have a question for the Registrar’s Office? Email firstname.lastname@example.org and we will be happy to help!
How do I?
Transcripts can be ordered online via the National Student Clearinghouse. Or you may submit a paper Transcript Order Form (in the forms list below) directly to the Registrar’s Office in Seattle. Transcripts ordered through the online system at the National Student Clearinghouse are $13.00 USD per copy. Transcripts ordered via a paper order form are $18.00 USD per copy. Shipping may be extra.
CityU offers First-Class mail service by USPS and an express mail service by eShipGlobal called UEMS (“University Express Mail Service”), for shipping all documents and forms. First-Class Mail transcript orders are processed within 2-3 business days and are sent from the University Registrar’s Office via first-class U.S. mail.Secure Electronic PDF official transcripts are ONLY available for transcript requests through National Student Clearinghouse. Express Domestic Shipping for withing the U.S. re processed within 2-3 business days and are sent from the University Registrar’s Office via UPS for an additional $20 USD per order. Express International Shipping for outside of the U.S.is available for an additional fee via eShipGlobal’s University Express Mail Services (UEMS). For more information on international shipping, please visit UEMS.
If using Express International Shipping, an official transcript order must still be placed through the National Student Clearinghouse, or via a paper transcript order form with all related fees paid. A second process for express shipping requires creating a shipping label through UEMS in which the student chooses options for shipping and pays this shipping fee in advance. If you have any questions about creating an international shipping label, please watch the eShipGlobal training video on the UEMS site.
Students may request a deferment by completing a Direct Loan Deferment Request form or an In-School Deferment Request Form (from the forms list below). Please send the completed form to the Registrar’s Office.
To request an enrollment verification, go to your Student Center on the Student Dashboard. Click on Enrollment Verification from the right hand menu. You may also submit a paper Enrollment Verification Form (from the forms list below). Please send the completed form to the Registrar’s Office.
Most contact information (address, email, phone) may be updated online through the Student Center located on the Student Dashboard. Official name and directory information need to be updated using a Name Change Request Form or a Change in Director Information Form (from the forms list below) as both require official signatures and/or additional documentation to update.
Please take a moment to watch the following presentation regarding student privacy. You may submit a Prevent Release of Directory Information Form (from the forms list below) to the Registrar’s Office.
Please take a moment to watch the following presentation regarding student privacy. You may submit a Consent to Release Education Records Form (from the forms list below) to the Registrar’s Office
You may request another copy of your diploma or certificate by submitting a Reproduction of Certificate/Diploma Application (from the forms list below) to the Registrar’s Office. A re-issue fee of $50.00 USD will be charged. If you required an additional apostille or authentication please visit All Things Graduation to find out how to request this additional service.
- Direct Loan Deferment 2018 [pdf]
- In School Deferment 2018 [pdf]
- Change of Name Request [pdf]
- Change Of Directory Information [pdf]
- Consent to Release Educational Records [pdf]
- Request to Prevent Release of Directory Information [pdf]
- Certificate Audit Application [pdf]
- Petition for Course Waiver Direct Equivalencies or Substitution [pdf]
- Request for Reproduction of Certificate or Diploma [pdf]
- 2018-2019 Academic Calendar [pdf]
- 2019- 2020 Academic Calendar [pdf]